Returns

RETURNS & EXCHANGES

If you are not satisfied with your purchase, you can submit a return or exchange within thirty (30) days of purchase if the item(s) is in the original condition and unused. All returned items are subject to inspection prior to processing. Exchange shipping for different colors or sizes is complimentary within the US. We do not provide complimentary returns or exchanges for those outside of the US. Customs duties and taxes are non-refundable through The Local Moms Network.

DAMAGED OR MISSING ITEMS

Unfortunately this can happen sometimes, but thankfully not very often. Regardless of your shipment, if your item arrives damaged or incorrect, no need to worry, we’ll make sure you are taken care of. For the fastest resolution, please send us a photo showing the poor quality print or the damaged area of the item and the order number. A request for replacement needs to be made within seven (7) days of receiving the purchase.

    FINAL SALE ITEMS

    Please note, sale items, items that ship direct from manufacture and items made on-demand are marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit. Please carefully review all product details, including the products shipping description and all sizing information prior to purchasing.

    CONTACT

    We truly appreciate your business and we want you to be 100% satisfied with your experience. If you would like to talk to us regarding a current order or have a question, please send us an email and a customer service representative will be in touch.

    EMAIL:  localmoms@tmgideas.zendesk.com